WHAT WE OFFER
Despite being a young company, the highly-qualified staff at Jetsam brings in a wide knowledge and understanding of the consumer electronics and IT industry. All members of the management team can look back on more than a decade of experience in their relevant field:
PROJECT MANAGEMENT
Setup of diverse service processes in the EMEA region and management of business process outsourcing projects
IT SERVICES & HOSTING
Customized software and service applications hosted on provided servers including maintenance and follow-up support
TECH OFFICE
Technical support for complex pre- and after sales services as well as training for call centers and repair services
BUSINESS INTELLIGENCE
Analysis and monitoring of various business processes in order to expose potential improvements and optimize workflows
MARKETING
All-in-one marketing: from exposure of market situations to product management and the development of marketing campaigns
HELP DESK
Covering various after sales processes that can be standardized and occur on a regular basis (e.g. customer escalation procedures)
What you receive
We have made it our goal to offer a comprehensive range of business process outsourcing with the highest level of precision, performance and security. Being a strong and creative team, we seek to identify potential barriers to your business processes and conquer them in a smart way. From analysis and consultation to implementation and maintenance, you can rely on us in every respect and at all time.
OUR VISION
Our aim is to further develop Jetsam as a successful company that distinguishes itself from other business process outsourcing providers and consulting companies by focusing on after-sales service, the insight of specific know-how and adapted methods like business intelligence and workflow management.
GROWTH
INNOVATION
SUSTAINABILITY
contact us
HEAD OFFICE
PHONE
+49 (0) 94 1/89 84 9 - 60 0